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1. Field Sales Executive

Role Title: Field Sales Executive

Reporting To: Parts Team Leader (Sales)

Department: Parts

Location: Nairobi

Job Overview

To drive business growth through aggressive customer acquisition & customer retention, achieve sales targets and grow market share. Grows both new and existing business contacts

Key Responsibilities

Sales 

  • Calls, visits, make presentations to existing and prospective customers.
  • Maintain existing accounts, obtains orders, and establishes new dealerships.
  • Prepare work schedules to visit existing or potential sales outlets daily/weekly/monthly.
  • Exhibit products & services to existing/potential customers & provide best solutions vs needs
  • Coordinates sales effort with marketing, finance, technical and logistics teams
  • Plan and implement sales strategies with the help of sales team leader
  • Responsible for achievement of overall (individual and team) sales targets (monthly/annual).
  • Product and technical knowledge

Customer Focus

  • Regular communication with customers to increase customer satisfaction
  • Resolves customer complaints by investigating problems and giving suitable solutions
  • Preparing reports on customer feedback and market intelligence with recommendations
  • Carry out customer education on importance of using genuine Subaru spares
  • Manage dealer visibility through execution of their marketing calendar within company policies

Debt Management

  • Debt and account management
  • Credit management maintained within company policies

Business Development

  • Prepare and submit activity reports: daily call reports, weekly/monthly work plans and annual territory analysis updates.
  • Undertake market analysis through competitor analysis (pricing, products, delivery schedules and merchandising techniques), customer need analysis, opportunity analysis, customer feedbacks and trends and recommend sales strategies/winning formulas.
  • Continuous appraisal and development of the dealer network in the region to increase and sustain sales and profits

NB: Customer here refers to; dealers/stockiest/repair centers and garages

Competencies

  • Sales Driven and passionate about selling motor vehicles parts
  • Applies Out of the box thinking and sales strategies
  • Excellent oral and written communication skills
  • Persistence and Organized,
  • Time Management and Independent,
  • Dealing with complexity and giving solutions

Qualifications & Experience

  • Bachelor degree in Mechanical Engineering or similar Higher Diploma
  • 2 - 3 years of automotive sales -related experience
  • In-depth knowledge of Parts Motor Industry
  • Only applicants that qualify should apply to jobs@subarukenya.com by 28th February 2017